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Monday, 1 December 2008

Ed Balls-up

I am told social workers refer to Balls's department, the DCSF as the Department for Curtains and Soft Furnishings.

Simon Caulkin examines the Balls-driven IT project and its implication in the Baby P Tragedy. Click title for link.

1 comment:

  1. I can't help thinking that there is a common failure behind this case and many of the other areas where public services are failing to deliver.

    Much as I would like to blame just Labour for this I also suspect it started a number of years earlier.

    A lack of knowledge and appreciation of these issues by our politicians ( mostly lawyers who will tend to favour such approaches ) means it will be very hard to reform.

    I suspect (to repeat our discourse elsehwere) its the transmission of Quality management techniques to the public sector without any form of appreciation and control of their costs and impact that is the key common factor.

    Of course there's value in improving the process ( the true aim of Quality ), but what tends to happen is instead its about self serving bureaucracy with no one responsible or even less aware of its consequences.

    ( I think the article you link to sort of hints at this, but takes mostly the view of the individual in the system - the oppressed social worker. )